SUPPORT

Frequently Asked Questions

How can I register my account?

To register an account you must use the command /register <email> in one of our game servers.

If you are currently banned, you can join our network (hubs) to register your account.

How can I appeal a punishment?

To appeal a punishment you must use our support tickets system. You must have a registered and confirmed account to make a ticket.

Refer to How can I register my account? for registration instructions.

How can I report a player?

To report a player you can use the command /report <player> <reason> in any of our game servers.

For more delicate or urgent situations you may use the support tickets system to report players.

Can I appeal if I was banned for cheating?

If this is your first ban for cheating then you are allowed to appeal the ban. If you've had multiple bans for cheating, you must purchase an unban on our store.

Can I share accounts with my friends or use public alts?

Short answer is no. Using any type of public alt or sharing any type of accounts are AT YOUR OWN RISK.

Why can't I connect?

Try following these instructions. If that does not work, try connecting with mineman.club or use icantjoinlmfao.club. If you are EU use euicantjoinlmfao.club

What are the rules?

You can find the rules here.

Are VPNs allowed?

No. VPNs are not allowed on Minemen Club.

What is the Teamspeak IP?

ts.minemen.club

Support Tickets

When creating a support ticket, please fill out the form properly and give as much detail as possible about your situation.

Please allow up to 48 hours for a staff member to review your ticket. Abuse of the support tickets system can result in a blacklist in-game and from the website.

Support Tickets

TeamSpeak

If you need to contact a staff member as soon as possible, you can join our TeamSpeak and wait in one of our support rooms.